- 1 9 8 2 -
m i c h a e l a l l e n b r o o k s
m i c h a e l a l l e n b r o o k s
leader • nerd • architect • adventurer
Current Journey
I am a passionate people manager with extensive experience in diverse and challenging environments, particularly within the tech industry. My focus on Diversity, Equity, and Inclusion (DE&I) drives my commitment to fostering an inclusive workplace. As I advance in my managerial career, I aim to contribute meaningfully to organizations that value their technology teams.
With a results-driven, customer-centric approach, I thrive on challenges and excel in collaborative leadership roles. My coaching style is empathetic, tailored to meet the unique needs of each team member, and I prioritize understanding what works best for both individuals and the team as a whole.
I am currently seeking remote opportunities that promote a healthy work/life balance, allowing me to lead exceptional teams from diverse backgrounds. I believe that fostering a supportive environment enables both personal well-being and professional success. Let’s connect to explore how my skills and experiences can help drive your organization’s success.
How I arrived here
My inquisitive spirit has guided my professional path, leading me to build and learn at every step:
I began my career as a formally trained architect.
I transitioned into volunteer and NGO work, which included contract positions and travel to some of the world’s most challenging locations.
I later invested my skills in Portland as an engineer, progressing into support and ultimately into leadership roles.
Salesforce • Zendesk • Jira • Trello
Ruby/Rails • Node • Javascript
Mentoring • Coaching • Leadership
Customer Support & Satisfaction
GitHub • SQL • SaaS • Security
Training • Documentation • Hiring
Agile/Scrum • Day-to-day Ops
Testing QA/QC • Workflows
Systems • Performance Reviews
Studying:
AWS • Social Psych.
Interested in:
Process Improvement • Best Practices • Ops Performance
Ruby | JavaScript | Rails
Masters + Bachelors in Architecture GPA 4.0